Reminders On Details & Policies

June 15, 2021

Vida Organic Wellness is happy to have our doors fully open and to be fully staffed for your Mind & Body Wellness needs!

We have been at our Seal Beach location for about 13 years now. Although this past Pandemic year was difficult for us all, we are now happy to have a team of vaccinated professionals and to be able to offer you full availability.

We value your business and loyalty to VIDA and the VIDA FAMILY. Please take a brief moment to read below our Details & Policies in case you don’t know them.

Business Hours-

Monday – Friday 9am to 8pm *and until 10:30pm with selected professionals.

Saturday 9am to 8pm

Sunday 10am – 4pm

We are open by appointment-

We are available to help during business hours, but our door may be locked while services are in session. If we miss you, please feel free to text (562)387.5855 or (562)991.7654 so we can assist you.

Making Appointments-

Appointments can be easily and conveniently through MindBody App. This system allows you to schedule, manage, and keep your profile history with us. You may prepay for yours or someone else’s service(s) in advance, purchase packages or specials, and even sign up for our Monthly Membership!

You may also text the numbers above or call (562)596.7755.

*Please note that you will be asked to create a MindBody profile the first time. We do require credit card information, so please input that information when setting up your account. Credit card information is secure, only the last 4 digits are visible to management. Once your profile is complete it will be easier to log in and manage future appointments. 

Gift Certificates-
“Give the gift of Wellness!”

Gift Certificates can be conveniently purchased via the MindBody App.
Visit our HOME webpage, click on “gift certificates”, select the dollar amount you wish to purchase, and securely finish purchase. An electronic Gift Certificate will be sent to you within minutes, making it easier to gift to your loved one,
* we will need the gift certificate number that is generated during your purchase.

If you would like a more customized gift certificate, or want to purchase one in person, please text (562)387.5855 or (562)991.7654 so can be sure we are available to assist you. You can also call (562)596.7755 with your request. We recommend purchasing online, as it is instant.

Parking-

VIDA Organic Wellness is located in the heart of Seal Beach, on Main Street, just a few blocks from the beach, making parking difficult at times. We recommend you give yourself plenty of time to find parking. There are some parking spots on Main Street with a 2 hour limit, and along the metered spots. Please be sure to read the signs wherever you park to be sure you won’t be ticketed.

Late Arrivals- 

We have reserved your appointment time specifically for you, please be mindful of that arriving. When arriving late, we are happy to provide your service until half of the time scheduled, and you will receive whatever time remains of your session. If arriving past the halfway point, your appointment is no longer guaranteed.

Cancellation & rescheduling Policy-

Cancellations and rescheduling must be done 24 hours prior to your scheduled time, failure to do so will result in your card on file being charged for 50% of the service scheduled.

If redeeming a Gift Certificate-

We need to know upon when you make your appointment(s) if you will be redeeming any Gift Certificates. This is to ensure your service is booked correctly.

When boking online, please add your gift certificate number under the “note” or “request” area.

Failure to do so may result in fully paying for service(s) scheduled.

Packages & Membership-

Our Policies have remained the same.
Please visit below for additional Monthly Membership details
memberships

Packages:
VIDA offers Package Series of 4, 6, 8 and 10.

The more you purchase the more you save!

To find out your Package Series Rate simply take the regular priced value of the service selected and follow the math below:

4 sessions $20 OFF total price (or $5 off each session)

6 sessions $60 OFF total price (or $10 off each session)

8 sessions $120 OFF total price (or $15 off each session)

10 sessions $200 OFF total price (or $20 off each session)

Package Expirations-

The amount you paid will ALWAYS be honored towards the exact same package purchased per session. However, the promotional package value expires. For example: when purchasing a package of 4, any expired sessions will have a balance of $5 (the difference between the regular priced treatment and the expired promotional value).

Expiration Date Breakdown-

2 months per session.

4 sessions – 8 months

6 sessions – 12 months

8 sessions – 16 months

10 sessions – 20 months

You may come in as often as you would like for your sessions. The “2 month” mark is simply an easy way to know how many months you have on each package.

Special Offers & Promotions-

Our Special Offers have two different “promotional expiration” set-up. They will either have the same set up as the Packages (two months per sessions purchased) or a 12 or 24 month promotional value mark. Always check our marketing material of the special offer you are taking advantage of to make sure you know when to use your promotional services by.  After the promotional value period has expired aka passed, you may still use the money spent towards the same exact service per individual sessions and simply pay the difference towards the regulars priced rate.

Thank you for your cooperation and thank you for allowing us to help you in your Mind & Body Wellness Journey!
In Gratitude,
Rosana & Julia
mother-daughter owners